Technicians
Hub – Warranty Terms & Conditions
·
Our Commitment: We provide reliable laptop and desktop repair services
directly to your doorstep across Hyderabad.
·
Quality
Assurance: We stand behind our workmanship and
the high-quality parts we use.
·
Agreement: This policy outlines our 1-Year Limited Warranty Policy. By
booking a service with us, you agree to these terms.
1.
Warranty Coverage Duration
·
1-Year (365 Days)
Limited Warranty: Applies to all hardware parts
supplied and installed by Technicians Hub, including Premium OEM-Grade Laptop
Screens, Keyboards, Internal Hinges, Solid-State Drives (SSD), RAM upgrades,
and Laptop Batteries.
2.
What is Covered
·
Manufacturing
Defects: Hardware faults created at the
factory before installation (such as lines appearing on a screen, or a battery
failing to hold a charge).
·
Workmanship
Defects: Faults resulting directly from
improper installation by our technician during the doorstep visit.
3.
What is NOT Covered (Explicit Exclusions)
·
Battery Bulging /
Swelling: Swollen or bulged batteries are
strictly not covered under this warranty. Battery swelling occurs due to
external factors like overcharging, leaving the laptop continuously plugged
into power, exposure to high heat, or natural component aging, which are outside
our control.
·
Unrelated
Components: Any other part not provided by
Technicians Hub. If we replace your battery and another internal part stops
working a few days later, Technicians Hub is not responsible for that part.
·
Physical Damage: Any damage caused by drops, cracks, structural pressure, or
rough handling after our technician leaves.
·
Liquid Damage: Any exposure to water, tea, coffee, liquid spills, heavy
moisture, or internal rust.
·
Electrical
Damage: Damage caused by faulty home wall
sockets, high voltage spikes, or using cheap, non-compatible chargers.
·
Software Issues: Operating system crashes, virus attacks, corrupted files,
driver errors, or BIOS update failures.
4.
Immediate Void Conditions (Third-Party Tampering)
·
Unauthorized
Access: The warranty becomes completely
null and void instantly if the laptop is opened, unscrewed, repaired, or
altered by the customer or any third-party technician.
·
Location Clause: This rule applies regardless of the city, location,
emergency nature of the repair, or whether the second repair was for an
entirely different part (e.g., a shop in another city opening the laptop to fix
a screen hinge instantly cancels your battery warranty with us).
·
Security Seal: The warranty is cancelled immediately if the unique,
tamper-evident Technicians Hub Warranty Void Seal Sticker applied on the laptop
casing is broken, scratched, torn, punctured, or missing.
5.
Contractual Limitation of Liability
·
Financial Cap: In full compliance with the Indian Contract Act, 1872, and
the Consumer Protection Act, 2019, our maximum financial liability is strictly
capped at the exact amount you paid for the specific defective part listed
on your invoice.
·
Working Parts
Excluded: This financial liability applies solely
to the item found to have a manufacturing defect. It does not cover any
other parts replaced during the same service if those parts are still in normal
working condition.
·
No Secondary
Liability: Technicians Hub is not liable for
secondary damages, laptop dead-states, financial loss, or business downtime
caused by a failing component.
·
Data
Responsibility: Technicians Hub is not responsible
for personal data loss. The customer must back up all important files before
our technician begins any repair work.
6.
Doorstep Warranty Claims Process
·
Step 1: Contact our support team via WhatsApp or call us at +91
8121726615 with your original invoice number.
·
Step 2: Provide digital proof by sharing a quick photo or a
10-second video showing the exact issue (such as a screen line or a battery not
charging).
·
Step 3: Once verified, our team will schedule a free doorstep
technician visit within 3 to 4 working days to inspect and replace the
faulty part as per parts availability.